Generalist Telephone Advisers

Care first, quality employee assistance providers, are offering an opportunity for professional, Citizens’ Advice qualified Advisers to make a positive impact on a wide range of employees. Care first customers span all sectors and workplace cultures. We need people who are attentive, pragmatic and ready for a further stage of career development.  

Here’s an opportunity to make a real difference!


Generalist Telephone Advisers

Part-time: 18-30 hours
Minimum 18

Salary: £22,420 pa pro rata plus company benefits
Depending on experience and qualifications

Location: Gloucester
Close to M5, with easy access

Care first needs professional Advisers who:

  • Have Citizens’ Advice Training and post qualifying experience
  • Have a commitment to excellent customer service
  • Can work effectively in a busy office environment

In return we offer:

  • A permanent position with a regular working pattern
  • An opportunity to work in our professional Counselling and Information Centre with tremendous learning opportunities
  • Good team support from fellow professionals
  • A role that is varied and calls for good advice skills and valuable life experience
  • A place in a team thoroughly committed to the highest professional standards
  • The chance to become an expert in the field of employee assistance
  • A range of employee benefits, including pension, private healthcare scheme and a generous holiday allocation


Interested? We want to hear from you.

For further information please contact our Counselling Centre Manager, Claire Faice: or call 01452 623200.

For an application pack please e-mail: or call 01452 623200.  


Care first is part of the Priory and Partnerships in Care and is a leading provider of workplace counselling, information and advice services to a range of public and private sector organisations.